Frequently Asked Questions

Questions on orders

What is the cost of shipping?

We only deliver via Courier. Delivery to your door is R79 nationwide. If your order is R450 or more, delivery is free via courier to your door.

What forms of payment do you accept? 

We accept South African EFT/bank transfers, as well as all major debit and credit cards using PayFast.

When will I receive my order? It will take 2-5 working days to receive your order depending on when your payment clears, and where you are located. If you're in a rush to receive your order, please use the PayFast payment method.

Do you auto-ship products or offer subscriptions?

NO! We know you will love it and come back and order more on your own, so we do not auto-bill or auto-ship unless you specifically ask us to do so.

How does your refund policy work?

We offer a 90-day unconditional money-back guarantee that will refund you without asking you to return the opened bottle. If you place an order for more than one product (i.e. whether it be a single item or a bundle), we will request that the balance of the unused product be returned via Post Office before issuing a full refund. For more information:https://harmonichealth.co.za/pages/guarantee

Directions for use

Mix 15 drops of Uric acid support ( ½ teaspoon) with water, stir and drink up to 3 times per day depending on the level of discomfort. For the best results one hour before a meal.

Do you ship internationally?

We do not ship products outside of South Africa.

Is it Safe for Pregnant or Lactating Women?

No herbal supplements should be taken during pregnancy and while breastfeeding unless specifically prescribed by a health care practitioner.

Why is Harmonic Health so expensive?

Please bear in mind that the product is a two-month supply. Unfortunately, natural ingredients of the best quality are expensive to source. This also is the reason the color may differ based on ingredients.

Can Harmonic health cure my discomfort?

The product can help relieve pain and symptoms, but this product is not intended to diagnose, treat, cure or prevent any disease.

Questions on products

URIC ACID SUPPORT

Who should be taking this? 

Anyone who is experiencing joint, muscle, or nerve discomfort or even individuals who want to support their overall health by maintaining healthy uric acid levels. Used for Gout, Arthritis, Fibromyalgia, Joint Pain, Back Pain, Carpal Tunnel, and much more.

How does it work?

The unique blend of herbs found in uric acid support aids in stabilizing acidity breaks down and dissolves crystals in the joints, assisting kidneys with eliminating acid and easing discomfort. 

Ingredients

Appium Graveolent (Celery), Urtica Dioca (Nettle), Betula Pendula (Birch), Medicago Sativa (Alfafa), Salix Alba (Willow), Prunis cerasus (Tart Cherry), Petroselinum crispum (Parsley), Serrate, Filipendula ulmaria (Meadowsweet), 45% V/V (Tincture Extract of Herb/Purified Water). Sugar-Free & vegan-friendly.

How long does it take to work?

It varies from person to person and the severity of the condition, varying from immediate relief to waiting up to 4 to 6 weeks before they start feeling the benefits. 

Please be advised we cannot give medical advice, we always recommend you consult your Doctor or Health Care Practitioner for medical-related inquiries.

 The known side effects are: headaches and sometimes the symptoms of the condition will get worse before getting better or can even move to different parts of the joints for eg. hands and feet to knees and elbows. This is a sign that the product is working.

 What are the side effects of taking uric acid support? (advised by a phytotherapist) Headache can be a side effect as the high level of uric acid crystals being expelled causes headaches. We advise you to stop taking for 24hrs then start on 1/2 dose and increase after a week. This is a sign that the product is working. 

If dizziness is also a factor whilst taking the product we advise that you lower the dosage. It can be because it puts a strain on the kidneys to flush out the uric acid, meaning one can become dehydrated easily. Drink lots of water to keep the blood pressure normal and take the pressure off the kidneys. A very rare side effect can be heartburn. If you are having discomfort we encourage you to have support drops with meals. 

What are the foods that I should avoid if you have uric acid buildup? 

Foods high in purines, alcohol, salt, and sugar. You should consume food which is a plant-based protein and high in purines eg. Vegetables such as beans, asparagus, cauliflower, peas, mushrooms. Whole grain bread and whole-grain cereals. Chicken, duck, ham, and turkey.

SLEEP SUPPORT 

Who should be taking this? 

Anyone who is having trouble falling asleep or suffering from insomnia.

How does Sleep Support work?

Harmonic Health Sleep Support helps reduce restlessness and anxiety encouraging a peaceful nights sleep. Each herb chosen for Sleep Support has calming properties which help relax the muscles encouraging blood flow to the brain, therefore, improving serotonin production which is a hormone produced by the brain for a deep peaceful sleep. 

How long will it take for the product to work?

You should start feeling the effects within half an hour of using the product. Try stay away from bright lights, tv or cellphone before bed as they will only stimulate the brain. Take the products when going to bed.

Ingredients

50% Medicinal Ethanol, Valeriana officinalis, Matricaria chamomilla, Passiflora Incarnata, Scutellaria Lateriflora.

SINUS AND ALLERGY 

Who should be taking this? 

Anyone who has trouble with weather changes especially during springtime, being outdoors, and pet dander. Used for Sinus, Rhinitis, Sneezing, Wheezing, Asthma, Snoring, Migraine, and many other Allergy-related conditions.

How does it work?

Sinus & Allergy's formula has a natural antihistamine effect, it will move the mucus out of the lungs, and draws any excess mucus out of the body. 

Ingredients

50% Medicinal Ethanol, Plantain, Thyme, Elecampane, GoldenSeal, Eyebright.

How long does it take to work?

It varies so much from one person to the next. One person will take one dose and have almost immediate relief. It can take up to 2 to 3 doses to feel relief or maybe more to expel all the mucus and histamine stored in the body. For severe conditions, you may increase the dose to 30 drops 6 x daily for 2 days just to give quick relief. 

Please be advised we cannot give medical advice,we always recommend you consult your Doctor or Health Care Practitioner for medical-related inquiries.

Why are my symptoms worsening? 

When using natural antihistamine formulas like this, will move the mucus out of the lungs and draws the mucus out of the body. We would recommend the following: Lower the dosage to make the histamine / excess mucus come out slower. For the time while the symptoms are bad you can get something called Quercetin, which also naturally helps remove histamine and inflammation from the body. Drinking lots of water and having thyme tea can also be an immediate relief to lower the histamine levels in your body. 

IMMUNE SUPPORT 

Who should be taking this? 

Anyone who has weak immunity and gets sick often, or people who want to better their overall health as immunity helps fight disease. 

How does it work?

The immune system’s ability to protect cells from damage. Made with clinically studied ingredients, Immune Protector helps to naturally boost the immune system. It includes ingredients with high concentrations of powerful antioxidants such as ginger and propolis.

Ingredients 

Larrea tridentata, Propolis, Uncaria tomentosa, astragalus membranaceus, capsicum minimum, commiphora molmol, zingiber officinale.